The purpose of the present study was to investigate the impact of organizational centralization in higher education technology support units on institutional innovativeness. The centralization tools used for the present study included measures developed by Hage & Aiken (1971), Kaluzny, et al. (1974), and Ferrell & Skinner (1988). The innovativeness measures were established by Hansen & Birkinshaw's (2007) tool for evaluating innovation value chain activities in organizations. Data were gathered from a nation-wide sample (n = 303) of IT workers at 38 research one institutions in the United States. The results indicated that innovation value chain activities (idea generation, conversion, and diffusion) were negatively impacted as centralization increased. However, these findings varied significantly by the type of institution being measured, the phase of the innovation value chain being studied, and the type of reporting line for each participant.


Candace Raskin

First Committee Member

Jason Kaufman

Second Committee Member

Scott Wurdinger

Date of Degree




Document Type



Doctor of Education (EdD)


Educational Leadership



Creative Commons License

Creative Commons Attribution-Noncommercial 4.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial 4.0 License



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