The goal of this paper was to create a manual for communication trainers to use with nonprofit organizations. In this paper, I will review literature associated with training and development (more specifically, literature related to training and development approaches, adult learning, and assessment) as well as group theories used to develop my curriculum (such as conflict management, listening, verbal dynamics, nonverbal communication, and team meetings). I will then describe the process of creating a training program for a local nonprofit organization, detail my lesson plans and participant guidebook, and end with details such as the training schedule and approximate budget.
Date of Degree
Master of Arts (MA)
Arts and Humanities
Zallek, Bailey, "Effective Communication in the Nonprofit Sector: A Communication Training and Development Program" (2017). Communication Studies APPs and Internship Reports. 1.
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