Arts and Humanities
Author support systems are critical in wiki help systems. I provide a critical review of existing research on author support systems, content strategy, content management, and how these intersect, as well as a structural content analysis of five content templates in an effort to define genre conventions.
Master of Arts in English, Technical Communication Option
Lundeby, Claire, "Author Support for Wiki Based Help Systems: Genre Conventions for Content Templates" (2016). Technical Communication Capstone Course. 12.
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