Document Type

Report

Publication Date

2025

Abstract

Based on professional conversations regarding library technology usage and its impact on workrelated stress, I inquire whether library employees experience more technology eustress or distress on the job. This question was inspired by Tarafdar et al.’s (2019) Technostress Trifecta. My study explores a facet of this theoretical framework, specifically the relationship between motivating (eustress) and discouraging (distress) technology stress. The research project used a mixedmethods approach. I implemented the Information and Communication Technology Demands, the Eustress-Distress Emotion Regulation questionnaires, and a follow-up semi-structured interview. Study participants received a recruitment email through a professional newsletter read by people who work in various types of libraries in Minnesota to collect responses about their workplace and technostress. I hypothesized that employees feel more techno-eustress than distress. I identified factors that impact technostress, including perceptions of the organization and change. This study provides a frame of reference to eventually identify areas of growth for programs and more nuanced discussions about technology in libraries.

Department

Library Services

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