Event Title

Developmental Disability waiver satisfaction survey done at the Southern Minnesota County

Presenter Information

Hyojin Lee, Minnesota State University, Mankato

Location

CSU 253/4/5

Start Date

6-4-2010 8:30 AM

End Date

6-4-2010 10:30 AM

Student's Major

Social Work

Student's College

Social and Behavioral Sciences

Mentor's Name

Laura Strunk

Mentor's Department

Social Work

Mentor's College

Social and Behavioral Sciences

Description

Satisfaction survey based on clients who receive services through Developmental Disability (DD) waiver program in a Southern Minnesota County was conducted. The result of satisfaction survey will reflect the quality of services that are provided to clients and assist finding improvements of service plan with DD waiver program. The satisfaction survey was sent to the clients who are on DD waiver program in southern Minnesota County. Considering the client’s general low intelligence, the surveys were sent to their guardians or parents (including cases of children under 18). Fourteen multiple choice questions that respondents can choose either strongly agree, agree, unsure, disagree, strongly disagree, or do not apply. The survey also included four open ended questions. Total number of survey sent to guardians is 70. Most clients owned private guardianship including minor children and six of them had guardianship from social work agency. Criteria that were used during the audit, several social work values were reflected to the survey questions. This research project is process and the results will be available at a later date. Suggestions and improvements to improve social services in Southern Minnesota County will be discussed after collecting data.