Abstract

The purpose of this study was to examine nurses’ perception of the relationship between job satisfaction and quality of care they deliver, and barriers to a quality care. Data for this cross-sectional study was collected using a paper survey developed by the researcher. This 28-item questionnaire assessed nurses’ perception of the relationship between job satisfaction and the quality of care they deliver, and factors that affect the delivery of a quality care and job satisfaction. The questionnaire was distributed to 80 nurses (RNs, LPNs, and nursing assistants) who work in direct patient care at a small Minnesota hospital. Analysis included descriptive and correlation. The research found that there is a positive correlation between nurses’ job satisfaction and quality of care they deliver. The study also found that work-load, staff scheduling and stress to be the most significant factors that affect the delivery of a quality care. Moreover, pay/compensation, work environment and care quality are found to be the factors that affect nurses’ job satisfaction most.

Advisor

Mark Windschitl

First Committee Member

Kristie Campana

Second Committee Member

Judith Luebke

Date of Degree

2015

Language

english

Document Type

Thesis

Degree

Master of Science (MS)

Department

Health Science

College

Allied Health and Nursing

Creative Commons License

Creative Commons Attribution-Noncommercial 4.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial 4.0 License

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