Publication Date



In Fall 2020, the Center for Excellence in Teaching and Learning (CETL) recruited faculty and staff who were teaching FlexSync and online (synchronous and asynchronous) courses to participate in focus groups about their experiences. Recruitment emails were shared in the Provost Weekly Announcements twice and the CETL weekly announcements four times between October and November. A total of 19 faculty, staff, and graduate students indicated an interest in completing the focus groups, and 18 of those participated in focus groups that were scheduled in November and December. Five focus groups were conducted in total with the size of the groups ranging from two to four participants and took place via Zoom. Focus groups lasted between 75 and 90 minutes. Transcripts from the recorded sessions were analyzed for themes.

Learner Level


Resource Type

Professional Development Material

Primary Pedagogical Focus

Teaching Tool and Technique