Publication Date



In Fall 2020, the Center for Excellence in Teaching and Learning (CETL) recruited students who were enrolled in FlexSync and online (synchronous and asynchronous) courses to participate in focus groups about their experiences. Recruitment messages were shared via emails from departments and also on the MavLife app during October and November. A total of 26 students indicated interest and completed the focus groups. The focus groups were scheduled and conducted in November 2020. Six focus groups were conducted in total with the size of the groups ranging from two to four participants and took place via Zoom. Focus groups lasted between 30 and 40 minutes and were conducted by four students (2 undergraduate and 2 graduate; 2 female and 2 male; all identified as students of color) trained to assist with research projects in CETL. Transcripts from the recorded sessions were analyzed for themes by the CETL Director.

Learner Level


Resource Type

Professional Development Material

Primary Pedagogical Focus

Teaching Tool and Technique