Document Type
Article
Publication Date
2024
Abstract
Technical and Professional Communication (TPC) has been facing concerns of viability, in both its relationship with industry and its ability to build a relevant and valid body of research. TPC’s disconnection with industry may be reflected in its relationship to UX as well, despite both fields’ shared values. To better understand how TPC and User Experience (UX) are relating to each other, we conducted a citation analysis of a sample of SIGDOC papers and a sample of Nielsen Norman Group (NN/g) practitioner articles focused on research methods. The SIGDOC papers tended to cite TPC sources, while the NN/g articles cited no TPC, but did cite disciplines such as HCI and Psychology. The findings point to opportunities for TPC to improve its connection and influence beyond academia
Department
English
Online ISSN
2166-1642
Publication Title
Communication Design Quarterly
Recommended Citation
Bakke, A., & DiBono, L. (2024). Are Academia and Industry Listening to Each Other? A Citation Analysis of UX Research Methods Resources. Communication Design Quarterly, 12(4), 27–38. https://doi.org/10.1145/3658438.3658442
DOI
10.1145/3658438.3658442
Publisher's Copyright and Source
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Communication Design Quarterly. ACM SIGDOC, New York, USA. Copyright 2024 by the author(s). Manuscript received February 15th, 2024; revised June 1st, 2024; accepted June 1st, 2024. Date of publication December 5th, 2024. CDQ DOI: 10.1145/3658438.3658442
Included in
Communication Commons, Databases and Information Systems Commons, Graphics and Human Computer Interfaces Commons, Technical and Professional Writing Commons
