Arts and Humanities

Publication Date



This paper argues for gathering the collective student voice in the online classroom. Combined with the observations of an impartial student (one not working for a grade), this non-evaluative formative assessment could be used to improve online teaching and learning. With the continued growth of online education, including entire programs, student voice programs should also be used in online classrooms. This paper outlines a two-part methodology for gathering the collective student voice in face-to-face classrooms and how it was modified for use in online classrooms. The online methodology includes a checklist (included in the appendix) and an individual electronic questionnaire. Results of a beta test of an inactive course and a pilot test of an active course show promise that combining the checklist with the new observation methodology creates a non-evaluative formative assessment of the online classroom.

Accompanying video presentation available at

Instructor’s Name

Abigail Bakke


Master of Arts in English, Technical Communication Option

Document Type

Capstone Paper