This paper will focus on addressing conflict communication in law enforcement and what literature are available and the gaps within them. Conflict communication can range from the way's words are used, what words are used, and when those words are used when police officers interact with the public. Due to the lack of extensive research done within communication studies and law enforcement, this paper aims to aid in getting future research studies done within the professions. Conflict communication within law enforcement is a topic that should be talked about more to possibly lower the number of instances where physical and/or deadly force is needed. This paper doesn’t aim to diminish the tools already available to police officers and there will be times where communication is not an option. Instead, this paper aims to help in getting more research done when it comes to communication and law enforcement by addressing the gaps.


Kristi Treinen

Committee Member

Deepa Oommen

Date of Degree




Document Type



Master of Science (MS)


Arts and Humanities


Rights Statement

In Copyright