The job application process is changing, so personal identifiers, such as email usernames are becoming a potential source of information on job applicants. Previous research presented in this paper shows people do not randomly choose their email, but it is a reflection of their personality. Blackhurst, Congemi, Meyer, and Sachau (2011) found email usernames could also explain some differences in pre-employment assessment measures. The present study coded 16,258 email usernames using the coding scheme developed by Blackhurst et al. (2011). Using tenure, termination, and job performance data provided by a large multinational customer service organization, the present study would examine the relationship between email usernames, tenure, voluntary termination, and performance. There was no significant relationship between email username and performance or tenure; however, participants with unprofessional usernames were more likely to leave the company for a negative reason than if there was no relationship between the variables.
Date of Degree
Master of Arts (MA)
Social and Behavioral Sciences
Lillegaard, Jessica Marie, "Will email@example.com get the Job Done? An Analysis of Employees' Email Usernames, Turnover, and Job Performance" (2013). All Theses, Dissertations, and Other Capstone Projects. 161.
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