Have you ever contacted an agency and felt doubtful about their ability to help you due to the phone interaction or written correspondence you received? The significance of this Capstone project is to create an intake procedure that will leave a positive first impression for individuals seeking services with Mankato Marriage and Family Therapy Center (MMFTC).
Date of Degree
Other Capstone Project
Master of Social Welfare (MSW)
Social and Behavioral Sciences
Embachar, B. (2012). "First Impression": Creating an Intake Procedure that is Welcoming to Clients and Useful to Clinicians [Master’s capstone project, Minnesota State University, Mankato]. Cornerstone: A Collection of Scholarly and Creative Works for Minnesota State University, Mankato. https://cornerstone.lib.mnsu.edu/etds/2012/
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