The goal of this project was to create an environment that provides a professional standard of care to ensure patient safety. This project will address the absence of policies in the Social Service Department at Mayo Clinic Health System, Southwest Region. A standard of care is a detailed standardized model of an intervention process that discusses the goals, objectives, settings, process, procedures and interventions (Gayle, 2005). Policy development must occur to assure that patients with social service needs are being identified appropriately and are being provided necessary interventions to meet their needs (Gordon & Rehrs, 1969). The project also identified the need for specific policies within the Social Service Department and this will be supported by a literature review compiled of evidence-based best practices.


David Beimers

Committee Member

Carol Goodemann

Committee Member

Stephanie Stewart

Date of Degree




Document Type

Other Capstone Project


Master of Social Work (MSW)


Social Work


Social and Behavioral Sciences

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