Using technology to obtain and process information requires training not only in human-computer interaction but also in human-human-computer (collaborative) interaction. Warfighters must not only develop their own situational awareness (SA), they must understand each others’ SA (Pew, 1995). This common ground is what each collaboration participant assumes about the others to ensure effective interactions (Ross, 2003; Wellons, 1993). Communication is key. Collaborators must coordinate and share information. Collaboration influences military operations at all levels. Technical interoperability is not enough to produce the synchronization required.
U.S. Army Research Institute for the Behavioral and Social Sciences Research Report
Schaab, B.B., Dressel, J.D., Sabol, M.A., Rittman (Lassiter), A.L. (2007). Performance in Non-Face-to-Face Collaborative Information Environments. U.S. Army Research Institute for the Behavior and Social Sciences, Research Report 1865.
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