Trust Formation Across Multiple Levels of Virtuality

Location

CSU 204

Start Date

23-4-2007 10:00 AM

End Date

23-4-2007 12:00 PM

Student's Major

Psychology

Student's College

Social and Behavioral Sciences

Mentor's Name

Andrea Lassiter

Mentor's Department

Psychology

Mentor's College

Social and Behavioral Sciences

Description

When team members are separated by offices, cities, or continents, they are considered "virtual." Virtual group or teamwork is becoming more common in today's world. Since trust is essential for effective team performance, it is also required for virtual teams. This study looked at the formation of trust in relation to different levels of group virtuality. Participants were undergraduate students from Minnesota State University's psychology classes and worked in pairs on the game. Command and Conquer: Generals. Teams either worked together face-to-face; met first and then were separated to work together; or were completely separated having to work together without seeing one another. Face-to-face groups were expected to have higher levels of trust than virtual groups, while the group that was allowed to meet first was expected to have higher levels of trust than the completely virtual group. In turn, higher performance scores were expected for groups who had higher levels of trust.

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Apr 23rd, 10:00 AM Apr 23rd, 12:00 PM

Trust Formation Across Multiple Levels of Virtuality

CSU 204

When team members are separated by offices, cities, or continents, they are considered "virtual." Virtual group or teamwork is becoming more common in today's world. Since trust is essential for effective team performance, it is also required for virtual teams. This study looked at the formation of trust in relation to different levels of group virtuality. Participants were undergraduate students from Minnesota State University's psychology classes and worked in pairs on the game. Command and Conquer: Generals. Teams either worked together face-to-face; met first and then were separated to work together; or were completely separated having to work together without seeing one another. Face-to-face groups were expected to have higher levels of trust than virtual groups, while the group that was allowed to meet first was expected to have higher levels of trust than the completely virtual group. In turn, higher performance scores were expected for groups who had higher levels of trust.

Recommended Citation

Woller, Amanda. "Trust Formation Across Multiple Levels of Virtuality." Undergraduate Research Symposium, Mankato, MN, April 23, 2007.
https://cornerstone.lib.mnsu.edu/urs/2007/oral-session-04/2