The Impact of Communication Methods and Frequency on Young Adult Professional Engagement

Presenter Information

Colleen Jackson, Minnesota State University, Mankato

Location

CSU 255

Start Date

12-4-2022 2:30 PM

End Date

12-4-2022 3:30 PM

Student's Major

Psychology

Student's College

Social and Behavioral Sciences

Mentor's Name

Joseph Wohkittel

Mentor's Department

Psychology

Mentor's College

Social and Behavioral Sciences

Description

Communication is a core part of how people build and maintain relationships. In the recent years, how we communicate with one another has changed with the rise of technology and creation of various communication platforms. In recent years, the influence of COVID-19 pandemic has led to significant decreased levels of young adult engagement. The purpose of this study was to determine if communication preferences and frequencies could be used to influence higher levels among young adults. This study was conducted as an online survey which measured young adult engagement levels, communication preferences, and communication frequencies. The results of this study determined that communication platform preferences accounted for about 25% of work engagement and 23% of school engagement respectively, suggesting that a relationship between engagement and communication preferences exists. Additionally, the frequency of professional phone calls was also correlated with school engagement. This finding also suggests that while frequency of professional communication was not as strongly linked to engagement as communication preferences, frequency still likely does influence engagement under specific circumstances.