Abstract

The purpose of this study is to determine if the risk communication strategies the State of Minnesota applied in its response to the COVID-19 pandemic align with the best practices described in the research. The method used to conduct this research was a content analysis. Upon conducting a content analysis, various best practice criteria were categorized based on similar themes. The analysis portion of this research consisted of analyzing various Minnesota Department of Health case documents to determine if their risk communication strategies aligned with the best practices described in the research. The findings concluded that the risk communication strategies the State of Minnesota applied aligned with two-thirds of the best practices found in the research. The main area where the State of Minnesota failed to apply effective risk communication strategies was in its pre-planning tactics. The findings of this research are significant because they provide pertinent information regarding the State of Minnesota’s risk communication strategies and response to the COVID-19 pandemic. More specifically, the findings are significant because they can be used by government officials to improve the State of Minnesota’s response to future crises.

Advisor

Deepa Oommen

Committee Member

Kristi Treinin

Date of Degree

2021

Language

english

Document Type

APP

Degree

Master of Science (MS)

Department

Communication Studies

College

Arts and Humanities

Creative Commons License

Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.

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In Copyright