Abstract
The customer orientation of current security guards was assessed using both the newly developed Customer Orientation Scale and IPIP items. Specifically, the Big Five factors of agreeableness, conscientiousness, and emotional stability were measured. Scores on these two customer orientation scales were compared to measures of job satisfaction and perceived job-ability fit.
Advisor
Andrea Lassiter
First Committee Member
Lisa Perez
Second Committee Member
Kathy Dale
Date of Degree
2013
Language
english
Document Type
Thesis
Degree
Master of Arts (MA)
Department
Psychology
College
Social and Behavioral Sciences
Recommended Citation
Shega, Tracy Marie, "Using Personality Traits to Select Customer-Oriented Security Guards" (2013). All Theses, Dissertations, and Other Capstone Projects. 167.
https://cornerstone.lib.mnsu.edu/etds/167
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial 4.0 License
